Accessibility Statement

The public social security institutions are doing their utmost to make the information available on this website accessible to all, in accordance with the Act of 19 July 2018 on the accessibility of websites and mobile applications of public administrations. Consult the full text of the Act of 19 July 2018 on the website of the Moniteur Belge (in French).

This accessibility statement applies to the website: Coming2Belgium.

Compliance status

Based on a simplified audit, we can conclude that the website partially complies with the European standard EN 301 549 on accessibility of IT-applications. Please consult the pdf with the full text of EN 301 549 standard on the ETSI website.

Full compliance can only be guaranteed after performing an in-depth audit.

Consult the report on the simplified audit for this website.

Non-accessible content

No errors were detected during the audit. Only an in-depth audit can determine whether this website is fully compliant.

Some pages on the site contain files (pdf, documents, videos, etc.) for which accessibility can’t be guaranteed with a simplified audit.

Proposed alternatives

As no errors were detected during the simplified audit, no alternative needs to be proposed.

Preparation of this Accessibility Statement

We have prepared the accessibility statement on the basis of:

  • A critical analysis on the basis of norm EN 301 549
  • Manual  checks
  • The audit report

The audit took place on 30/11/2025.

Consult the report on the simplified audit for this website.

This statement was drawn up on 10/02/2025.

The last version of this statement was done on 29/01/2026.

Contact details

Do you have questions or comments about the accessibility of this website? Please carry out the following steps in the order listed below:

  1. The FPS Social Security
    Communications Department
    Finance Tower
    Boulevard du Jardin Botanique 50 box 145
    1000 Brussels
    You can also contact us by e-mail at international@minsoc.fed.be.
  2. Complaints procedure
    If you are not satisfied with the response or if you receive no reply, you can go through our complaints procedure on the FPS Social Security website (in French).
  3. Federal Ombudsman
    If the response from the FPS Social Security is not satisfactory, please contact our federal ombudsman.
    Address: Rue de Louvain 48, bte 6, 1000 Brussels
    Telephone: 0800 999 61 (free number) or +32 2 289 27 27 (if you are calling from abroad)
    Email: contact@federalombudsman.be
    Website of the Federal Ombudsman

Social Security